1
00:00:01,689 --> 00:00:05,689
<i>New York City's
LaGuardia Airport,
March the 22nd, 1992.</i>

2
00:00:07,344 --> 00:00:11,379
<i>A commuter plane
with 51 people on board
tries to lift off the runway.</i>

3
00:00:11,448 --> 00:00:14,896
Rotate.
<i>But the pilots
can't get it to climb.</i>

4
00:00:14,965 --> 00:00:16,413
They knew
they were in trouble,

5
00:00:16,482 --> 00:00:19,103
but they were fighting
all the way to the end.

6
00:00:20,241 --> 00:00:25,413
<i>USAir Flight 405
plunges into the icy waters
of Flushing Bay.</i>

7
00:00:26,206 --> 00:00:28,758
<i>Twenty-seven people die.</i>

8
00:00:28,827 --> 00:00:31,689
<i>For U.S. investigators,
it's an open-and-shut case.</i>

9
00:00:32,517 --> 00:00:35,379
This accident
was not a huge surprise to us.

10
00:00:35,448 --> 00:00:37,793
<i>But Canadian investigators
are stunned.</i>

11
00:00:38,448 --> 00:00:41,275
<i>They know the New York accident
should never have happened.</i>

12
00:00:41,344 --> 00:00:43,620
My reaction when I heard
about it was:

13
00:00:43,689 --> 00:00:45,896
My god,
it's Dryden all over again.

14
00:00:45,965 --> 00:00:47,517
<i>Three years earlier,</i>

15
00:00:47,586 --> 00:00:50,724
<i>an exhaustive investigation
into a crash
at a remote northern airport</i>

16
00:00:50,793 --> 00:00:52,724
<i>had identified a killer</i>

17
00:00:52,793 --> 00:00:56,000
<i>and spelled out ways
to keep it from striking again.</i>

18
00:00:56,068 --> 00:00:59,896
Certainly if they had followed
the recommendations
in my report,

19
00:00:59,965 --> 00:01:02,862
the F-28 crash at La Guardia
could've been averted.

20
00:01:02,931 --> 00:01:05,862
<i>The La Guardia accident
makes one thing clear:</i>

21
00:01:05,931 --> 00:01:08,068
<i>The right people
never got the warning.</i>

22
00:01:12,344 --> 00:01:14,551
Mayday, mayday.

23
00:01:33,137 --> 00:01:35,310
<i>March the 10th, 1989.</i>

24
00:01:36,827 --> 00:01:40,517
<i>It's 11:39 a.m.
at Dryden Ontario's Airport.</i>

25
00:01:41,275 --> 00:01:46,793
<i>Light snow falls
as Air Ontario Flight 1363 stops
in the remote northern community</i>

26
00:01:46,862 --> 00:01:49,241
<i>on its way from Thunder Bay
to Winnipeg.</i>

27
00:01:52,206 --> 00:01:55,310
<i>The passengers stay on board
while the plane is refuelled.</i>

28
00:02:03,379 --> 00:02:07,793
<i>For Flight Attendant
Sonia Hartwick and the crew
aboard the Fokker F-28,</i>

29
00:02:07,862 --> 00:02:09,931
<i>it's been a frustrating day
of delays.</i>

30
00:02:10,965 --> 00:02:14,206
Big, fluffy, white snowflakes,
at this time,

31
00:02:14,275 --> 00:02:17,137
were falling gently
to the ground,

32
00:02:17,206 --> 00:02:19,965
and it was very, very grey.

33
00:02:20,034 --> 00:02:24,724
And I thought: Hmm,
I guess this means we're going
to be delayed again.

34
00:02:24,793 --> 00:02:27,724
I can't see us making it
to Winnipeg on time.

35
00:02:29,862 --> 00:02:32,172
<i>It's Friday,
the beginning of March break.</i>

36
00:02:33,137 --> 00:02:35,034
<i>Already an hour behind schedule,</i>

37
00:02:35,103 --> 00:02:40,931
<i>another delay could jeopardize
the vacation plans of many
of the 69 passengers and crew.</i>

38
00:02:41,724 --> 00:02:45,241
There was a lot of families
travelling on board with plans.

39
00:02:45,310 --> 00:02:47,172
Most of them were going skiing.

40
00:02:47,482 --> 00:02:49,034
And, uh...

41
00:02:49,103 --> 00:02:53,379
so they were very concerned
about meeting their connections
in Winnipeg.

42
00:02:53,448 --> 00:02:56,068
Kenora, Dryden,
it's Ontario 363.

43
00:02:56,724 --> 00:02:58,689
<i>Ontario 363, Kenora.</i>

44
00:02:59,655 --> 00:03:03,206
<i>As First Officer Keith Mills
checks on weather conditions,</i>

45
00:03:03,275 --> 00:03:07,241
<i>Captain George Morwood returns
from making a phone call
inside the airport.</i>

46
00:03:07,310 --> 00:03:09,689
It's getting worse.
What's the latest?

47
00:03:09,758 --> 00:03:13,172
<i>...and it won't clear
till late afternoon.</i>
- Check that. Quite heavy snow.

48
00:03:13,241 --> 00:03:15,448
Looks like it's gonna be
a bad one.

49
00:03:15,517 --> 00:03:17,103
It's still within
our takeoff limits.

50
00:03:17,172 --> 00:03:20,137
Well, that's good.
We got a lot of people who want
to make their connectors.

51
00:03:20,206 --> 00:03:21,724
Let's hope it holds.

52
00:03:23,137 --> 00:03:25,137
<i>Temperatures hover
around freezing.</i>

53
00:03:26,172 --> 00:03:27,931
<i>Visibility is decreasing.</i>

54
00:03:28,655 --> 00:03:30,724
<i>If the flight
doesn't leave soon,</i>

55
00:03:30,793 --> 00:03:32,724
<i>it could be grounded
indefinitely.</i>

56
00:03:33,827 --> 00:03:35,482
Dryden is a very small city.

57
00:03:35,551 --> 00:03:38,241
It's a very remote part
of Ontario.

58
00:03:39,068 --> 00:03:41,586
<i>With a population
of about 6,500,</i>

59
00:03:41,655 --> 00:03:46,241
<i>the isolated community lies
halfway between Thunder Bay
and Winnipeg.</i>

60
00:03:47,241 --> 00:03:49,827
<i>Harsh Canadian winters
with bitter cold</i>

61
00:03:49,896 --> 00:03:53,034
<i>reaching -35° Celsius
are the norm here.</i>

62
00:03:54,137 --> 00:03:57,034
<i>It's not the place
to be stranded
in the middle of a snowstorm.</i>

63
00:04:03,793 --> 00:04:07,793
<i>Royal Canadian Mounted
Police Officer Don Crawshaw
and his partner</i>

64
00:04:07,862 --> 00:04:10,068
<i>are escorting a prisoner
to Winnipeg.</i>

65
00:04:10,137 --> 00:04:14,965
When we did a criminal check
on the prisoner before we left,

66
00:04:15,034 --> 00:04:17,689
he came up as a violent person,
so...

67
00:04:17,758 --> 00:04:19,517
two of us had to go with him.

68
00:04:19,586 --> 00:04:21,862
He was wanted in Banff
on a fraud charge,

69
00:04:21,931 --> 00:04:25,344
and that's what he was being
brought back to Alberta for.

70
00:04:27,758 --> 00:04:29,931
Okay, no smoking
and seatbelts.

71
00:04:31,172 --> 00:04:33,482
- On.
- Instruments.

72
00:04:33,551 --> 00:04:35,068
Synced.

73
00:04:35,758 --> 00:04:37,275
Crosschecked.

74
00:04:39,793 --> 00:04:42,793
<i>Captain Morwood uses
the power of engine

75
00:04:42,862 --> 00:04:45,310
<i>already running,
to fire engine

76
00:04:48,379 --> 00:04:51,241
<i>Morwood and Mills are both
highly experienced pilots.</i>

77
00:04:52,448 --> 00:04:56,344
<i>However, they've each flown
fewer than 100 hours
in the Fokker F-28.</i>

78
00:04:57,206 --> 00:05:00,137
<i>The multimillion-dollar aircraft
is the first Air Ontario jet</i>

79
00:05:00,206 --> 00:05:03,034
<i>to serve the remote
Northern Ontario region.</i>

80
00:05:06,206 --> 00:05:08,896
<i>Twenty-four minutes
after landing in Dryden,</i>

81
00:05:08,965 --> 00:05:11,586
<i>Flight 1363 is ready to leave.</i>

82
00:05:12,344 --> 00:05:14,103
Inform Kenora we're rolling.

83
00:05:15,379 --> 00:05:18,862
We're fired up,
taxiing for departure,
requesting airways to Winnipeg.

84
00:05:19,551 --> 00:05:21,965
<i>Hang on a sec, guys.
Is there a chance
that plane can hold?</i>

85
00:05:22,034 --> 00:05:24,413
<i>We're having some bad weather
up here.</i>

86
00:05:24,482 --> 00:05:27,379
<i>An approaching aircraft's
urgent request to land...</i>

87
00:05:27,448 --> 00:05:28,724
Unbelievable.

88
00:05:28,793 --> 00:05:30,655
<i>...gives Captain Morwood
little choice.</i>

89
00:05:31,206 --> 00:05:32,655
<i>He delays takeoff.</i>

90
00:05:32,724 --> 00:05:35,310
Okay, 363's holding short
of the active.

91
00:05:37,344 --> 00:05:40,793
We are gonna be a few moments
until a small plane
lands safely.

92
00:05:40,862 --> 00:05:43,413
Sorry, folks.
This just isn't our day.

93
00:05:44,689 --> 00:05:47,896
In the two years
that I had flown
with Air Ontario,

94
00:05:47,965 --> 00:05:50,448
I'd never come across
anything like this before.

95
00:05:52,931 --> 00:05:55,620
<i>The Cessna 150 lands safely,</i>

96
00:05:55,689 --> 00:05:59,137
<i>clearing the runway
for Flight 1363's departure.</i>

97
00:06:00,000 --> 00:06:02,172
Tell them we're going
immediately.

98
00:06:03,206 --> 00:06:06,862
Kenora, Ontario,
we're taxiing out at this time.
363, Dryden.

99
00:06:08,413 --> 00:06:11,793
<i>Finally,
an hour behind schedule,</i>

100
00:06:11,862 --> 00:06:14,137
<i>the plane taxis to Runway 29.</i>

101
00:06:16,034 --> 00:06:20,379
As we were going down the runway
to position for takeoff...

102
00:06:21,448 --> 00:06:25,103
...a blanket of snow was falling
and I couldn't see the treeline
anymore.

103
00:06:25,172 --> 00:06:27,103
It was like looking
through a sheer.

104
00:06:28,689 --> 00:06:31,206
<i>Folks,
we're sorry for the delay.</i>

105
00:06:31,275 --> 00:06:32,758
Flight attendants,

106
00:06:32,827 --> 00:06:34,413
<i>please be seated for takeoff.</i>

107
00:06:36,655 --> 00:06:38,517
<i>At 12:09 p.m.,</i>

108
00:06:38,586 --> 00:06:41,000
<i>Flight 1363 is ready
for takeoff.</i>

109
00:06:41,517 --> 00:06:44,000
Advise Kenora,
we're ready to proceed.

110
00:06:46,448 --> 00:06:50,965
And Kenora, Dryden, Ontario,
363 is about to roll 29
at Dryden.

111
00:06:51,620 --> 00:06:53,689
<i>Ontario 363 Kenora, roger.</i>

112
00:06:54,517 --> 00:06:57,931
<i>Captain Morwood performs
a brief engine run-up,</i>

113
00:06:58,000 --> 00:07:01,551
<i>heating the engines to rid them
of any accumulated snow and ice.</i>

114
00:07:03,620 --> 00:07:05,965
<i>Then he begins his roll
down the runway.</i>

115
00:07:08,517 --> 00:07:11,862
When we're taking off,
I'm usually very quiet
and focused,

116
00:07:11,931 --> 00:07:14,689
meticulously going through
a checklist in my own mind:

117
00:07:14,758 --> 00:07:17,275
What would I do in the case
of an emergency?

118
00:07:19,000 --> 00:07:20,275
V1.

119
00:07:20,344 --> 00:07:23,068
<i>The F-28 reaches
its takeoff speed:</i>
- Rotate.

120
00:07:23,137 --> 00:07:24,448
<i>...80 knots.</i>

121
00:07:31,965 --> 00:07:34,896
Our takeoff
was very slow and sluggish,

122
00:07:34,965 --> 00:07:38,206
like a slow, sluggish person
running up a hill.

123
00:07:39,517 --> 00:07:41,620
<i>Clearly,
there's something wrong.</i>

124
00:07:42,172 --> 00:07:44,517
<i>The F-28 struggles
to get airborne.</i>

125
00:07:45,655 --> 00:07:47,551
We cleared the trees, uh...

126
00:07:47,620 --> 00:07:50,344
the plane... started shaking.

127
00:07:53,310 --> 00:07:55,379
I thought: Oh, my God,
we're gonna crash.

128
00:07:56,137 --> 00:07:57,896
That's when all hell
broke loose.

129
00:08:00,758 --> 00:08:03,310
If you can equate
to being in a Mixmaster,

130
00:08:03,379 --> 00:08:05,344
that's what the plane felt like
at the time.

131
00:08:06,068 --> 00:08:09,103
There's this dip to the left
and then dip to the right.

132
00:08:09,172 --> 00:08:11,448
The pilot's trying
to get this plane up.

133
00:08:12,827 --> 00:08:15,413
Then all of a sudden,
there was a power burst.

134
00:08:15,482 --> 00:08:17,172
The plane seemed
to stabilize itself.

135
00:08:17,896 --> 00:08:20,724
You could feel the pilots
trying to get control of it.

136
00:08:21,862 --> 00:08:25,448
But a few seconds later,
it became a Mixmaster again.

137
00:08:29,344 --> 00:08:32,827
I yelled out: "Emergency,
grab your ankles,
get your heads down."

138
00:08:33,724 --> 00:08:35,655
Grab your ankles,
get your heads down!

139
00:08:35,724 --> 00:08:39,068
And I kept yelling that,
and then I assumed
my brace position.

140
00:08:39,517 --> 00:08:41,793
You could hear people screaming
and yelling.

141
00:08:41,862 --> 00:08:44,103
There were loud,
horrible sounds.

142
00:08:44,172 --> 00:08:46,137
We were clearly crashing.

143
00:08:47,586 --> 00:08:49,241
<i>The pilots are helpless.</i>

144
00:08:52,206 --> 00:08:54,517
<i>Forty-nine seconds
after lifting off...</i>

145
00:08:57,172 --> 00:09:00,758
<i>...Air Ontario Flight 1363
crash-lands in the bush...</i>

146
00:09:01,482 --> 00:09:04,655
<i>...950 metres west of Runway 29.</i>

147
00:09:14,827 --> 00:09:18,965
There is carnage of, uh,
the aircraft all over the place.

148
00:09:19,034 --> 00:09:20,586
I didn't know where I was.

149
00:09:21,206 --> 00:09:23,965
And at that point I thought:
Oh, my gosh, I'm alive,

150
00:09:24,034 --> 00:09:27,000
I'm still alive,
this is all happening
so quickly.

151
00:09:28,379 --> 00:09:30,379
When we crashed,

152
00:09:30,448 --> 00:09:32,448
we came down on an angle,

153
00:09:32,517 --> 00:09:35,448
it ripped the right side
of the plane open,

154
00:09:35,517 --> 00:09:39,551
and that's how we got out;
or else we probably would've
never gotten out.

155
00:09:40,931 --> 00:09:43,551
Now, the prisoner
was still in handcuffs,

156
00:09:43,620 --> 00:09:48,517
so I reached over and I took
the cuffs off of him there,
but he never left me.

157
00:09:49,482 --> 00:09:51,482
And then we exited the aircraft.

158
00:09:52,413 --> 00:09:55,379
There's fire all around,
there's explosions.

159
00:09:56,241 --> 00:10:00,000
I'm thinking: Oh, my God,
we're full of fuel.
Guys, come this way.

160
00:10:00,068 --> 00:10:02,965
And I started yelling:
"Come this way, come this way!"

161
00:10:03,034 --> 00:10:05,620
For people to follow my voice.
Come this way!

162
00:10:05,689 --> 00:10:07,206
Come on...

163
00:10:07,275 --> 00:10:10,344
<i>Passengers scramble for safety
before the fire spreads.</i>

164
00:10:13,000 --> 00:10:15,206
<i>Forty-five people survive
the accident...</i>

165
00:10:16,931 --> 00:10:19,172
<i>...but 24 people do not,</i>

166
00:10:19,241 --> 00:10:22,379
<i>including Captain Morwood
and First Officer Mills.</i>

167
00:10:39,586 --> 00:10:42,758
<i>Emergency crews rush
to the crash site,
deep in the woods.</i>

168
00:10:48,827 --> 00:10:51,137
<i>The injured are taken
to hospital in Dryden.</i>

169
00:10:55,344 --> 00:10:57,517
I was very concerned,
because I kept looking
out the window.

170
00:10:57,586 --> 00:10:59,275
I thought
there was a lot of snow.

171
00:10:59,344 --> 00:11:03,655
I didn't notice anything wrong
going down the runway.
When we started hitting trees,

172
00:11:03,724 --> 00:11:05,241
I knew there was something
wrong.

173
00:11:09,655 --> 00:11:11,137
<i>Within 24 hours,</i>

174
00:11:11,206 --> 00:11:14,517
<i>a team of investigators
from the Canadian
Aviation Safety Board</i>

175
00:11:14,586 --> 00:11:16,172
<i>arrives at the scene.</i>

176
00:11:22,241 --> 00:11:24,241
You're going there hopefully
with the idea

177
00:11:24,310 --> 00:11:26,379
that you can find out
what happened, why it happened,

178
00:11:26,448 --> 00:11:28,862
and how do you prevent it
from happening in the future.

179
00:11:29,931 --> 00:11:33,275
We walked the entire path
of the airplane
to the threshold of the runway,

180
00:11:33,344 --> 00:11:37,310
and then we walked
the flight path of the airplane
right to the crash site.

181
00:11:37,379 --> 00:11:39,379
That was the first thing
that I did.

182
00:11:40,551 --> 00:11:43,862
I wanted to document
what I was seeing
by photographing.

183
00:11:45,103 --> 00:11:47,206
When you walk in
on an accident site like that,

184
00:11:47,275 --> 00:11:48,724
there are two things
that overwhelm you:

185
00:11:48,793 --> 00:11:54,517
the smell of aviation jet fuel
and the smell of death.

186
00:12:06,517 --> 00:12:09,344
<i>The trees
just past the end of Runway 29</i>

187
00:12:09,413 --> 00:12:14,655
<i>give investigator David Rohrer
and his team vital clues
about the F-28's failed flight.</i>

188
00:12:16,275 --> 00:12:19,517
What happened was the airplane
went off the end of the runway

189
00:12:19,586 --> 00:12:22,586
in what we would call
"ground effect,"
and just stayed at that height,

190
00:12:22,655 --> 00:12:24,931
simply clipping the tops
of the trees.

191
00:12:25,965 --> 00:12:28,275
Look at how these treetops
have been clipped off.

192
00:12:30,586 --> 00:12:32,137
It didn't ever fly.

193
00:12:34,379 --> 00:12:36,931
You've got 24 people that died,

194
00:12:37,000 --> 00:12:39,931
you've got two pilots that died
and a flight attendant
that died.

195
00:12:40,000 --> 00:12:43,241
And they died,
for the most part,
trying to do their job.

196
00:12:43,310 --> 00:12:46,344
So you really want
to do them justice,

197
00:12:46,413 --> 00:12:48,689
but you also have to be fair.

198
00:12:48,758 --> 00:12:52,758
And if there were mistakes made,
the mistakes have to be fixed.

199
00:12:54,965 --> 00:12:56,896
<i>From the rear of the fuselage,</i>

200
00:12:56,965 --> 00:13:00,551
<i>investigators recover
the F-28's two black boxes:</i>

201
00:13:00,620 --> 00:13:04,413
<i>the flight-data recorder
and the cockpit voice recorder.</i>

202
00:13:11,793 --> 00:13:15,586
<i>The devices are designed
to withstand temperatures
of 1100° Celsius</i>

203
00:13:15,655 --> 00:13:17,206
<i>for up to 30 minutes.</i>

204
00:13:18,275 --> 00:13:20,206
<i>Investigators are frustrated
to learn</i>

205
00:13:20,275 --> 00:13:24,517
<i>that the Mylar tape
from the recorders has suffered
extreme heat damage.</i>

206
00:13:26,448 --> 00:13:30,586
<i>It's estimated the black boxes
were scorched
by an 1100° inferno</i>

207
00:13:30,655 --> 00:13:32,310
<i>for at least 90 minutes,</i>

208
00:13:32,379 --> 00:13:33,862
<i>far beyond their limit.</i>

209
00:13:33,931 --> 00:13:36,137
<i>The data is unrecoverable.</i>

210
00:13:36,689 --> 00:13:39,068
That was a big blow to us,
because...

211
00:13:39,137 --> 00:13:42,413
now you have to try
and gather information

212
00:13:42,482 --> 00:13:44,034
and try...

213
00:13:44,103 --> 00:13:48,344
and establish that it's factual
by independent routes.

214
00:13:50,103 --> 00:13:52,965
We were just about to leave
Thunder Bay and they gave us
10 new passengers.

215
00:13:55,551 --> 00:13:58,379
<i>Investigators must now rely heavily
on eyewitness reports</i>

216
00:13:58,448 --> 00:14:01,793
<i>to reconstruct the events
leading up
to the doomed takeoff.</i>

217
00:14:02,758 --> 00:14:06,241
<i>They learn that the F-28
began its day in Winnipeg</i>

218
00:14:06,310 --> 00:14:09,862
<i>and was scheduled to fly
a return route to Thunder Bay
and back,</i>

219
00:14:09,931 --> 00:14:12,206
<i>with a stopover in Dryden.</i>

220
00:14:15,000 --> 00:14:17,517
<i>But in Thunder Bay,
plans changed.</i>

221
00:14:18,034 --> 00:14:20,482
<i>The cancellation
of another flight
forced the crew</i>

222
00:14:20,551 --> 00:14:22,551
<i>to pick up
10 additional passengers.</i>

223
00:14:23,344 --> 00:14:26,586
And when they did
their calculations,

224
00:14:26,655 --> 00:14:30,344
they realized
that we were overloaded
and something had to come off.

225
00:14:30,413 --> 00:14:34,103
Alright, let's, um,
offload some fuel, then.

226
00:14:34,758 --> 00:14:38,482
They ended up removing fuel
in order to be
within the proper weight.

227
00:14:38,551 --> 00:14:40,965
Dispatch, Ontario 363...

228
00:14:41,034 --> 00:14:43,310
So the flight was delayed
an hour.

229
00:14:44,206 --> 00:14:47,689
<i>The extra weight
of the new passengers
left the crew no choice.</i>

230
00:14:47,758 --> 00:14:50,620
<i>They had to unload fuel
to lighten their load.</i>

231
00:14:52,034 --> 00:14:54,517
<i>That meant,
when they arrived in Dryden,</i>

232
00:14:54,586 --> 00:14:57,310
<i>they needed to pump in more
than the usual amount of fuel</i>

233
00:14:57,379 --> 00:14:59,310
<i>for the final leg
back to Winnipeg.</i>

234
00:15:02,172 --> 00:15:04,379
<i>Rohrer wonders
if the change in plans</i>

235
00:15:04,448 --> 00:15:07,517
<i>somehow led to a miscalculation
of the weight and balance.</i>

236
00:15:09,413 --> 00:15:11,896
<i>Was the F-28 too heavy
for takeoff?</i>

237
00:15:15,275 --> 00:15:17,620
<i>He then uncovers
a puzzling detail:</i>

238
00:15:17,689 --> 00:15:21,551
<i>The plane's weight and balance
form for the takeoff from Dryden
was never collected,</i>

239
00:15:21,620 --> 00:15:23,310
<i>as required.</i>

240
00:15:23,379 --> 00:15:24,931
<i>It burned in the fire.</i>

241
00:15:27,758 --> 00:15:31,310
<i>Rohrer is forced to use
Air Ontario's standard averages</i>

242
00:15:31,379 --> 00:15:34,206
<i>to calculate passenger
and baggage weights.</i>

243
00:15:36,103 --> 00:15:39,655
<i>The data,
combined with the airport's
fuel records,</i>

244
00:15:39,724 --> 00:15:42,379
<i>allows him to estimate
the plane's
gross takeoff weight.</i>

245
00:15:43,724 --> 00:15:46,310
We knew how many people
we had on board,

246
00:15:46,379 --> 00:15:49,310
we knew how many bags we had
on the airplane,

247
00:15:49,379 --> 00:15:51,551
and we knew
what our fuel load was.

248
00:15:53,172 --> 00:15:58,827
<i>He estimates
the F-28 weighed between
62,000 and 64,000 pounds.</i>

249
00:16:00,551 --> 00:16:03,793
And the airplane's
max takeoff weight
was 65,000 pounds,

250
00:16:03,862 --> 00:16:07,241
so we came to the conclusion
that the airplane
was not overweight.

251
00:16:08,827 --> 00:16:11,551
<i>The cause of the crash
remains a mystery.</i>

252
00:16:15,827 --> 00:16:17,413
<i>Eighteen days
into the investigation,</i>

253
00:16:17,482 --> 00:16:20,379
<i>the Canadian government appoints
Justice Virgil Moshansky</i>

254
00:16:20,448 --> 00:16:23,758
<i>to lead
a more wide-ranging inquiry
into all aspects</i>

255
00:16:23,827 --> 00:16:28,000
<i>of the aviation system
that might've contributed
to the Air Ontario tragedy.</i>

256
00:16:29,896 --> 00:16:33,379
The government was looking
for an experienced trial judge,

257
00:16:33,448 --> 00:16:36,310
and preferably one
with an aviation background.

258
00:16:36,379 --> 00:16:40,586
<i>Moshansky is an experienced pilot
with 13 years on the bench.</i>

259
00:16:41,206 --> 00:16:44,172
<i>He will work closely
with crash investigator
David Rohrer</i>

260
00:16:44,241 --> 00:16:46,517
<i>and aviation consultant
Frank Black.</i>

261
00:16:47,068 --> 00:16:51,379
<i>The new team's first step:
Assessing the plane's
technical systems.</i>

262
00:16:51,448 --> 00:16:54,827
The electrical system,
the hydraulic system,
the fuel system,

263
00:16:54,896 --> 00:16:57,310
all of these systems
are looked at,

264
00:16:57,379 --> 00:17:01,448
both in terms
of what is their history
leading up to the accident,

265
00:17:01,517 --> 00:17:05,551
and what remnants are remaining
at the crash site
that can be examined.

266
00:17:10,206 --> 00:17:12,724
<i>Clues to a possible
system failure arise</i>

267
00:17:12,793 --> 00:17:16,551
<i>when Sonia Hartwick recalls
a troubling event
aboard the same plane</i>

268
00:17:16,620 --> 00:17:18,965
<i>just days
before the fatal crash.</i>

269
00:17:19,586 --> 00:17:21,379
I think it was Monday
or Tuesday.

270
00:17:22,689 --> 00:17:25,862
When we took off,
there was this smoke
that filled the aircraft,

271
00:17:25,931 --> 00:17:27,413
and there was
this horrible smell.

272
00:17:28,862 --> 00:17:31,310
I thought: Oh, my God,
we have a fire in the lav.

273
00:17:33,862 --> 00:17:36,758
<i>But there was no fire
in the lavatory,</i>

274
00:17:36,827 --> 00:17:38,689
<i>or anywhere else in the cabin.</i>

275
00:17:40,034 --> 00:17:41,517
They told us that, apparently,

276
00:17:41,586 --> 00:17:45,862
it had something to do with oil
sitting in the APU system.

277
00:17:45,931 --> 00:17:48,931
So every takeoff that day,
this would happen.

278
00:17:51,241 --> 00:17:54,137
<i>The Auxiliary Power Unit
is a generator</i>

279
00:17:54,206 --> 00:17:56,965
<i>that provides the power needed
to start the engines.</i>

280
00:17:58,379 --> 00:18:01,827
<i>Did burning oil in the APU
somehow cause a fire</i>

281
00:18:01,896 --> 00:18:04,586
<i>and ultimately doom Flight 1363?</i>

282
00:18:06,379 --> 00:18:10,931
<i>Rohrer searches the week's
journey log for any mention
of the Auxiliary Power Unit.</i>

283
00:18:11,827 --> 00:18:13,931
<i>He makes a surprising discovery.</i>

284
00:18:14,448 --> 00:18:17,931
<i>The APU wasn't working
on the day of the crash.</i>

285
00:18:18,000 --> 00:18:20,275
<i>It couldn't possibly
have caused the fire.</i>

286
00:18:21,413 --> 00:18:25,103
<i>But the inoperative power unit
may still have played a role
in the tragedy.</i>

287
00:18:26,758 --> 00:18:30,862
<i>Investigators learn
that it forced the crew to make
a risky decision in Dryden.</i>

288
00:18:30,931 --> 00:18:33,241
...the connectors.
Let's hope it holds.

289
00:18:33,620 --> 00:18:37,103
<i>Normally the captain
would rely on the APU
to restart his engines</i>

290
00:18:37,172 --> 00:18:39,758
<i>after shutting them both down
for refuelling.</i>

291
00:18:41,172 --> 00:18:43,758
If he couldn't use his APU,
he couldn't shut
his engines down.

292
00:18:44,862 --> 00:18:49,793
<i>That meant
Flight 1363 had to be refuelled
with one engine still running.</i>

293
00:18:50,413 --> 00:18:54,103
Captain Morwood
is in a situation
where he's gotta hot refuel -

294
00:18:54,172 --> 00:18:56,206
with passenger
on board the aircraft.

295
00:18:56,275 --> 00:18:59,206
He's gotta keep an engine
running to refuel the airplane.

296
00:19:01,586 --> 00:19:04,413
<i>Hot refuelling
isn't against regulations.</i>

297
00:19:04,482 --> 00:19:07,275
<i>But the risk of a fuel spill
makes it potentially dangerous.</i>

298
00:19:11,068 --> 00:19:13,310
<i>In Toronto, in 1973,</i>

299
00:19:13,379 --> 00:19:15,137
<i>a maintenance person was killed</i>

300
00:19:15,206 --> 00:19:19,793
<i>when an Air Canada DC-8 jet
was consumed by fire
during refuelling.</i>

301
00:19:21,862 --> 00:19:24,206
Hot refuelling
is not a normal practice.

302
00:19:24,931 --> 00:19:28,241
<i>Could the hot refuelling
have caused some kind of damage</i>

303
00:19:28,310 --> 00:19:29,862
<i>to the engines?</i>

304
00:19:34,482 --> 00:19:37,551
<i>The Dryden Airport manager,
a former military pilot,</i>

305
00:19:37,620 --> 00:19:40,103
<i>suspects there was trouble
with the plane's engines.</i>

306
00:19:41,172 --> 00:19:43,793
<i>He tells Rohrer he saw
the takeoff from his office,</i>

307
00:19:43,862 --> 00:19:45,931
<i>and heard a sharp,
explosive noise</i>

308
00:19:46,000 --> 00:19:48,344
<i>just as it disappeared
from view.</i>

309
00:19:48,413 --> 00:19:51,758
<i>To him, it signified a flameout,
or engine failure.</i>

310
00:19:58,517 --> 00:20:00,655
I thought: This is gonna be...

311
00:20:00,724 --> 00:20:04,482
a high-profile
and potentially controversial
investigation.

312
00:20:04,551 --> 00:20:08,620
And the only way to ensure
that the truth stands up

313
00:20:08,689 --> 00:20:11,827
is to have hard evidence
from the aircraft accident.

314
00:20:12,482 --> 00:20:14,793
And so we took the airplane
completely,

315
00:20:14,862 --> 00:20:17,172
and we put it
in our lab in Ottawa.

316
00:20:18,482 --> 00:20:20,172
Anything?

317
00:20:20,241 --> 00:20:23,827
<i>With signs pointing
to engine failure
as the cause of the crash...</i>

318
00:20:23,896 --> 00:20:27,344
- Strip it down.
<i>- ...Rohrer orders
extensive engine testing.</i>

319
00:20:28,827 --> 00:20:31,896
Those engines were examined
in detail for damage.

320
00:20:33,379 --> 00:20:36,482
<i>Rohrer finds the F-28's
two Rolls-Royce engines suffered</i>

321
00:20:36,551 --> 00:20:38,137
<i>only minor structural damage.</i>

322
00:20:39,206 --> 00:20:41,689
<i>There's no evidence
of an engine fire,</i>

323
00:20:41,758 --> 00:20:44,793
<i>nothing at all to suggest
the engines had failed.</i>

324
00:20:51,137 --> 00:20:54,482
<i>With little physical evidence
to explain the failed takeoff,</i>

325
00:20:54,551 --> 00:20:56,758
<i>investigators are back
to square one.</i>

326
00:21:00,034 --> 00:21:03,724
<i>To solve the mystery,
they comb through survivor
and eyewitness statements.</i>

327
00:21:05,103 --> 00:21:06,655
<i>A common thread emerges.</i>

328
00:21:06,724 --> 00:21:09,068
They said,
in their witness statements,

329
00:21:09,137 --> 00:21:12,448
there was snow and ice
on the wings when the airplane
attempted to take off.

330
00:21:18,206 --> 00:21:20,482
<i>Rohrer studies
weather charts for clues.</i>

331
00:21:20,965 --> 00:21:23,413
We had very good
meteorological information.

332
00:21:24,344 --> 00:21:27,206
<i>The charts show
that during the half-hour</i>

333
00:21:27,275 --> 00:21:29,620
<i>the F-28 was on the ground
at Dryden Airport,</i>

334
00:21:29,689 --> 00:21:33,206
<i>visibility shrank
from four kilometres
to less than one kilometre</i>

335
00:21:33,275 --> 00:21:35,034
<i>because of the snowstorm.</i>

336
00:21:35,103 --> 00:21:37,241
And though we may find
other reasons,

337
00:21:37,310 --> 00:21:41,827
for sure,
snow and ice on the wings
was a factor in this accident.

338
00:21:42,758 --> 00:21:44,862
<i>Sonia Hartwick
tells investigators</i>

339
00:21:44,931 --> 00:21:47,241
<i>about an unusual sight
during takeoff.</i>

340
00:21:48,586 --> 00:21:50,413
As we took off,

341
00:21:50,482 --> 00:21:55,241
I noticed that the wings
just became a solid sheen
of grey, shiny ice.

342
00:21:59,103 --> 00:22:03,965
<i>Investigators consult the F-28's manuals
to study its anti-icing systems.</i>

343
00:22:04,517 --> 00:22:07,862
<i>They find that only the wing's
leading edges are protected.</i>

344
00:22:08,758 --> 00:22:11,931
The aircraft had
heated leading edges
on the wings.

345
00:22:12,655 --> 00:22:15,172
I wonder if the anti-icing
system was working.

346
00:22:15,620 --> 00:22:17,862
And the heat
was provided by bleed air

347
00:22:17,931 --> 00:22:20,034
from the compressors
on the engine.

348
00:22:20,103 --> 00:22:23,931
They found the valves
that allow the, uh...

349
00:22:24,000 --> 00:22:26,275
compressed air access
to the leading edges.

350
00:22:30,655 --> 00:22:33,517
And they tested the valve
to see if it functioned,
and it did.

351
00:22:35,448 --> 00:22:37,724
<i>The anti-icing system
was working.</i>

352
00:22:38,620 --> 00:22:41,310
<i>But since it only heats
the leading edge,</i>

353
00:22:41,379 --> 00:22:46,413
<i>it likely didn't clear ice
that formed on the surface
of Flight 1363's wings.</i>

354
00:22:50,586 --> 00:22:53,551
<i>Investigators suspect
that snow and ice buildup,</i>

355
00:22:53,620 --> 00:22:56,137
<i>what experts call
"wing contamination,"</i>

356
00:22:56,206 --> 00:22:58,827
<i>may have played a major role
in the crash.</i>

357
00:23:02,206 --> 00:23:06,793
<i>To verify that suspicion,
Rohrer and his team meet
with engineers from Fokker.</i>

358
00:23:08,862 --> 00:23:11,448
Thanks for coming.
I'm curious to see
what you have.

359
00:23:12,275 --> 00:23:15,000
Jack van Hanks,
who was the chief engineer,

360
00:23:15,068 --> 00:23:17,965
had extensive aerodynamic
studies and data

361
00:23:18,034 --> 00:23:21,448
on the effects of contamination
on an F-28 airplane.

362
00:23:22,310 --> 00:23:25,275
<i>Fokker engineers
have run simulations
of the crash.</i>

363
00:23:26,482 --> 00:23:30,068
They were able to get
some very good data in terms...

364
00:23:30,137 --> 00:23:34,344
of the performance
of the airplane simulating
the type of loads,

365
00:23:34,413 --> 00:23:36,206
temperatures, etc.

366
00:23:36,275 --> 00:23:39,034
that the Dryden aircraft
would've been exposed to.

367
00:23:41,793 --> 00:23:45,965
<i>Investigators make
a crucial discovery
about the design of the F-28.</i>

368
00:23:46,862 --> 00:23:49,034
<i>Because of the angle
of the wings,</i>

369
00:23:49,103 --> 00:23:52,758
<i>a very small amount of ice
makes the plane susceptible
to stalling.</i>

370
00:23:55,137 --> 00:24:00,379
They concluded
that even the most minute bit
of contamination on the wing

371
00:24:00,448 --> 00:24:04,241
would disrupt the airflow and...

372
00:24:04,310 --> 00:24:06,241
cause a loss of lift.

373
00:24:07,103 --> 00:24:09,068
Well, that answers
a lot of questions.

374
00:24:09,137 --> 00:24:11,827
<i>The simulations support
what witnesses saw.</i>

375
00:24:11,896 --> 00:24:15,103
It just barely got airborne,

376
00:24:15,172 --> 00:24:18,344
dropping wings, losing lift,
and then hitting trees,

377
00:24:18,413 --> 00:24:21,724
decelerating to the point
where it broke up.

378
00:24:25,931 --> 00:24:27,689
<i>Investigators are now certain</i>

379
00:24:27,758 --> 00:24:30,068
<i>that contaminated wings
caused the crash.</i>

380
00:24:31,655 --> 00:24:35,862
But what's still unclear
is why the plane
was not de-iced before takeoff.

381
00:24:38,379 --> 00:24:41,931
<i>Almost all airports
in cold climates,
including Dryden,</i>

382
00:24:42,000 --> 00:24:45,310
<i>are equipped with the technology
to remove ice from a plane.</i>

383
00:24:50,344 --> 00:24:52,965
<i>But Captain Morwood
never requested de-icing.</i>

384
00:24:53,620 --> 00:24:56,172
It's getting worse.
What's the latest?

385
00:24:56,241 --> 00:24:58,517
<i>...and it won't clear
until late afternoon.</i>

386
00:24:58,586 --> 00:25:01,034
<i>Investigators need
to figure out why.</i>

387
00:25:01,103 --> 00:25:04,241
<i>They want to understand
what made him risk
his own life...</i>

388
00:25:04,310 --> 00:25:05,862
Let's hope it holds.

389
00:25:06,689 --> 00:25:11,068
<i>...and the lives
of the 68 other people
on board Flight 1363.</i>

390
00:25:16,517 --> 00:25:20,896
<i>Investigators dig
through Captain George Morwood's
flight records and work history.</i>

391
00:25:21,620 --> 00:25:25,206
<i>They interview crew members,
searching for clues
to his behaviour.</i>

392
00:25:26,034 --> 00:25:27,793
Captain Morwood
was a very...

393
00:25:27,862 --> 00:25:30,965
very professional,
very old-school pilot.

394
00:25:31,034 --> 00:25:34,137
He had his view on how things
should be done properly,

395
00:25:34,206 --> 00:25:37,482
and what his definition
of proper and professional
would be.

396
00:25:38,103 --> 00:25:41,206
He also was very concerned
about his passengers.

397
00:25:41,275 --> 00:25:44,827
He enjoyed making sure
that they got on their flights
on time

398
00:25:44,896 --> 00:25:46,793
and got to their destinations
on time.

399
00:25:47,827 --> 00:25:50,551
You know, Air Ontario
was a growing company.

400
00:25:50,620 --> 00:25:54,310
It was their first foray
into jet operations.

401
00:25:54,379 --> 00:25:57,068
I'm sure
that there were many things

402
00:25:57,137 --> 00:26:00,241
that Captain Morwood would've
thought in his own mind...

403
00:26:00,310 --> 00:26:02,344
this is not how he would do it.

404
00:26:02,413 --> 00:26:06,379
And I'm sure at times
he probably let, uh,
the superiors know that.

405
00:26:06,448 --> 00:26:10,586
<i>Morwood's history
shows he's delayed and cancelled
flights in the past</i>

406
00:26:10,655 --> 00:26:12,620
<i>because of icing concerns.</i>

407
00:26:12,689 --> 00:26:14,448
<i>Rohrer is stumped.</i>

408
00:26:14,517 --> 00:26:17,000
<i>Why didn't he request de-icing
in Dryden?</i>

409
00:26:20,068 --> 00:26:24,586
<i>Another pilot who was
at Dryden Airport that day
provides part of the answer.</i>

410
00:26:25,310 --> 00:26:28,206
<i>He heard Morwood on the phone
to Air Ontario.</i>

411
00:26:30,965 --> 00:26:33,827
That is what I have been
trying to tell you!

412
00:26:33,896 --> 00:26:38,379
He was very frustrated
and he was really concerned
about his passengers.

413
00:26:38,448 --> 00:26:42,068
<i>Morwood complained
to the off-duty pilot
about the company.</i>

414
00:26:42,448 --> 00:26:44,000
These guys.

415
00:26:44,413 --> 00:26:47,896
You want to guess my weight
before I left Thunder Bay?
Sixty-six and change.

416
00:26:47,965 --> 00:26:50,379
I had to offload fuel.
Now that--

417
00:26:52,896 --> 00:26:55,517
Right.
So now what am I supposed to do?

418
00:26:55,586 --> 00:26:58,793
No... you figure it out.

419
00:27:00,862 --> 00:27:02,448
When he left the terminal,

420
00:27:02,517 --> 00:27:04,862
he was observed by witnesses

421
00:27:04,931 --> 00:27:08,344
to appear be very upset
and very angry.

422
00:27:10,896 --> 00:27:13,620
<i>Investigators wonder
what set Morwood off.</i>

423
00:27:14,448 --> 00:27:17,724
<i>They try to piece together
the pilot's day
on March the 10th.</i>

424
00:27:18,620 --> 00:27:21,931
This was the fifth day
of a very long week
for Captain Morwood,

425
00:27:22,000 --> 00:27:25,586
and he was, the next day,
leaving with his family
on a ski vacation.

426
00:27:28,172 --> 00:27:30,586
<i>Before his first flight
of the day,</i>

427
00:27:30,655 --> 00:27:33,034
<i>he'd learned the plane's APU
still wasn't working.</i>

428
00:27:37,517 --> 00:27:40,275
<i>And then, once in Thunder Bay,
more bad news.</i>

429
00:27:41,068 --> 00:27:45,620
<i>After refuelling,
the dispatcher forces Morwood
to take on 10 extra passengers.</i>

430
00:27:47,724 --> 00:27:50,724
<i>Now he must offload fuel
and lose more time.</i>

431
00:27:51,724 --> 00:27:53,551
There goes the schedule.

432
00:27:53,620 --> 00:27:56,310
Let's offload some fuel, then.

433
00:27:56,379 --> 00:27:59,413
<i>This meant Morwood
would leave Thunder Bay
behind schedule.</i>

434
00:27:59,482 --> 00:28:01,344
Dispatch, Ontario 363...

435
00:28:01,413 --> 00:28:04,862
And Captain Morwood
is the type of captain
who didn't want to be late.

436
00:28:07,758 --> 00:28:10,758
<i>Now enroute to Dryden
and an hour behind schedule,</i>

437
00:28:10,827 --> 00:28:14,000
<i>the weather forecast
the crew was given
of light rain and fog</i>

438
00:28:14,068 --> 00:28:15,689
<i>is no longer accurate.</i>

439
00:28:15,758 --> 00:28:18,448
And... Captain Morwood...

440
00:28:18,517 --> 00:28:21,931
didn't get the forecast
of freezing rain
coming into Dryden,

441
00:28:22,000 --> 00:28:23,482
which he should've had.

442
00:28:24,482 --> 00:28:27,206
<i>As Flight 1363 lands
in Dryden,</i>

443
00:28:27,275 --> 00:28:29,896
<i>the weather was getting worse
by the minute.</i>

444
00:28:31,241 --> 00:28:33,310
<i>The plane sat there
for half an hour</i>

445
00:28:33,379 --> 00:28:35,172
<i>while snow built up
on the wings.</i>

446
00:28:38,310 --> 00:28:40,551
I gotta talk to somebody
about this.

447
00:28:40,620 --> 00:28:44,586
<i>Investigators may never know how concerned
Morwood was about the weather.</i>

448
00:28:48,896 --> 00:28:51,344
<i>But there is evidence
that it was on his mind.</i>

449
00:28:52,862 --> 00:28:55,206
<i>When Rohrer questions
the fuelling agent,</i>

450
00:28:55,275 --> 00:28:59,931
<i>he learns that Morwood did ask
about de-icing
moments before takeoff.</i>

451
00:29:01,172 --> 00:29:03,172
Is there de-icing available?

452
00:29:05,551 --> 00:29:09,724
<i>The fuelling agent
says he pointed out the de-icing
ground crew to Morwood.</i>

453
00:29:13,655 --> 00:29:16,000
<i>The agent then offers
a compelling reason</i>

454
00:29:16,068 --> 00:29:18,862
<i>that could explain
why the captain didn't de-ice.</i>

455
00:29:22,448 --> 00:29:26,586
<i>Air Ontario had a policy
prohibiting him from de-icing
with an engine running.</i>

456
00:29:29,413 --> 00:29:31,413
The fluid can be ingested
in the engines,

457
00:29:31,482 --> 00:29:35,172
and then find its way from there
to the air conditioning
on the airplane

458
00:29:35,241 --> 00:29:39,379
and make it extremely noxious
in the cabin portion
of the airplane.

459
00:29:41,000 --> 00:29:43,172
<i>But if Morwood
had shut down both engines,</i>

460
00:29:43,241 --> 00:29:46,275
<i>he wouldn't have been able
to restart his plane.</i>

461
00:29:46,344 --> 00:29:49,620
Now, the only other way
to start the airplane
on the ground

462
00:29:49,689 --> 00:29:54,379
is with a ground-based air cart
that can provide
the compressed air.

463
00:29:54,448 --> 00:29:59,586
And, uh, Dryden did not have
the capability
to start the airplane.

464
00:30:00,310 --> 00:30:02,896
<i>The equipment
would've had to be flown in
from Winnipeg.</i>

465
00:30:03,655 --> 00:30:06,034
<i>It would've been
a costly decision.</i>

466
00:30:06,103 --> 00:30:08,448
If he shut it down,
he would, uh...

467
00:30:08,517 --> 00:30:11,103
ground the aircraft
there effectively,

468
00:30:11,172 --> 00:30:15,137
requiring the... billeting
of passengers in hotels

469
00:30:15,206 --> 00:30:18,793
and added expense to the airline
for which he would be
answerable.

470
00:30:18,862 --> 00:30:21,448
- Right. So now what...
- So he was under a great deal
of pressure.

471
00:30:21,517 --> 00:30:24,379
No... you figure it out.

472
00:30:25,758 --> 00:30:28,586
And I believe
the conversation on the phone

473
00:30:28,655 --> 00:30:31,965
would've been
about that scenario
and his displeasure with it.

474
00:30:32,793 --> 00:30:35,034
But he didn't have
any other chance.

475
00:30:35,103 --> 00:30:36,965
It's getting worse.
What's the latest?

476
00:30:37,034 --> 00:30:39,793
Quite heavy snow.
Looks like it's gonna be
a bad one.

477
00:30:39,862 --> 00:30:42,413
It's still within
our takeoff limits.
- Well, that's good.

478
00:30:42,482 --> 00:30:45,724
We got a lot of people who want
to make their connectors.
Let's hope it holds.

479
00:30:45,793 --> 00:30:49,379
<i>Though the amount
of snow on the wings
was still within limits,</i>

480
00:30:49,448 --> 00:30:52,172
<i>it's what lay under the snow
that doomed the flight.</i>

481
00:30:53,344 --> 00:30:57,620
<i>The fuel in a plane's wing
can get as cold as -40° Celsius.</i>

482
00:30:58,620 --> 00:31:01,689
<i>The frigid fuel cools
the metal surface of the wing.</i>

483
00:31:02,413 --> 00:31:05,172
<i>When snow hits
this super-cooled surface,</i>

484
00:31:05,241 --> 00:31:09,068
<i>it freezes instantly into
a barely visible layer of ice.</i>

485
00:31:09,137 --> 00:31:11,344
It's a process
called "cold soaking."

486
00:31:11,413 --> 00:31:14,310
And this, of course,
is what's disrupting the airflow
on the wing

487
00:31:14,379 --> 00:31:15,965
and destroying
the lifting capabilities.

488
00:31:16,034 --> 00:31:18,068
Tell them we're going
immediately.

489
00:31:19,172 --> 00:31:21,551
Kenora, Ontario,
we're taxiing out
at this time...

490
00:31:23,172 --> 00:31:26,793
The only reason
that I can possibly think of
that led...

491
00:31:26,862 --> 00:31:29,620
to his decision
to execute the takeoff

492
00:31:29,689 --> 00:31:33,655
was the fact
that he didn't consider
the cold-soaking phenomena,

493
00:31:33,724 --> 00:31:36,517
and the fact that those wings
could still have ice on them.

494
00:31:37,379 --> 00:31:39,448
Advise Kenora
we're ready to proceed.

495
00:31:39,517 --> 00:31:41,275
And Kenora, Dryden, Ontario...

496
00:31:41,344 --> 00:31:45,310
<i>Perhaps not wanting
to face the consequences
of shutting down his engines,</i>

497
00:31:45,379 --> 00:31:49,413
<i>Morwood opted to take off
for Winnipeg
without de-icing his plane.</i>

498
00:31:51,896 --> 00:31:55,034
He must've concluded
that the ice would blow off
on takeoff.

499
00:31:56,551 --> 00:31:59,379
That is where he made a mistake,

500
00:31:59,448 --> 00:32:01,137
a tragic mistake.

501
00:32:02,275 --> 00:32:04,689
<i>But Moshansky concludes
that despite his mistake,</i>

502
00:32:04,758 --> 00:32:08,379
<i>Captain Morwood is not solely
responsible for the crash.</i>

503
00:32:09,034 --> 00:32:10,517
It wasn't simply pilot error.

504
00:32:10,586 --> 00:32:15,344
There were a myriad of factors
which were the cause
of the accident.

505
00:32:20,620 --> 00:32:22,896
<i>One of the most
important factors:</i>

506
00:32:22,965 --> 00:32:27,068
<i>Air Ontario's decision
to let the plane fly
with a broken APU.</i>

507
00:32:28,241 --> 00:32:30,517
They were deferring
a lot of the maintenance

508
00:32:30,586 --> 00:32:34,379
that should've been done
because of a shortage of parts.

509
00:32:34,448 --> 00:32:38,310
And then they had to scrounge
around all across Canada

510
00:32:38,379 --> 00:32:40,724
with various F-28 operators

511
00:32:40,793 --> 00:32:43,275
to borrow parts from them.

512
00:32:43,344 --> 00:32:48,931
And this was a very bad move
on the part
of Air Ontario management.

513
00:32:49,620 --> 00:32:52,620
<i>The investigation determines
that by cutting corners</i>

514
00:32:52,689 --> 00:32:55,793
<i>and focusing too much
on the bottom line,</i>

515
00:32:55,862 --> 00:32:59,827
<i>the airline was putting
all their passengers
and employees at risk.</i>

516
00:32:59,896 --> 00:33:02,793
Because the F-28s were new
to Air Ontario,

517
00:33:02,862 --> 00:33:06,827
there was this urgency
to get one crew off
and get the next crew on flying.

518
00:33:06,896 --> 00:33:10,413
This urgency to have them
in the air producing money.

519
00:33:11,551 --> 00:33:15,931
I came to the conclusion,
after a lot of thought
about this accident,

520
00:33:16,000 --> 00:33:18,965
that there were a lot
of other hands...

521
00:33:19,034 --> 00:33:21,517
on those throttles,
pushing those throttles forward.

522
00:33:25,620 --> 00:33:28,655
There were a lot of people
that were involved

523
00:33:28,724 --> 00:33:33,000
in the sequence of events
that led to this tragic outcome.

524
00:33:36,275 --> 00:33:38,206
This was a preventable
accident.

525
00:33:38,275 --> 00:33:40,965
But everything conspired
against the pilots.

526
00:33:41,344 --> 00:33:43,310
I gotta talk to somebody
about this.

527
00:33:44,034 --> 00:33:48,172
Because Air Ontario management
did not have a safety culture.

528
00:33:50,068 --> 00:33:53,206
And you have to have
a safety culture
from the top management down.

529
00:34:01,344 --> 00:34:03,862
<i>Knowing there are dozens
of Fokker F-28s</i>

530
00:34:03,931 --> 00:34:05,689
<i>flying around the world,</i>

531
00:34:05,758 --> 00:34:07,896
<i>Justice Moshansky takes
an unusual step.</i>

532
00:34:09,344 --> 00:34:12,931
<i>He releases a report well before
his inquiry concludes.</i>

533
00:34:13,000 --> 00:34:14,965
Good afternoon.

534
00:34:15,034 --> 00:34:18,344
<i>It warns
of the plane's vulnerability
to ice buildup,</i>

535
00:34:18,413 --> 00:34:21,724
<i>and stresses the need
for frequent de-icing
in winter conditions.</i>

536
00:34:23,068 --> 00:34:26,758
Even a small amount of icing
would be disastrous on an F-28.

537
00:34:32,551 --> 00:34:34,551
<i>But 15 months later,</i>

538
00:34:34,620 --> 00:34:38,344
<i>it becomes clear
that Moshansky's warnings
have not been heard.</i>

539
00:34:40,344 --> 00:34:42,896
<i>USAir Flight 405
is preparing to fly</i>

540
00:34:42,965 --> 00:34:46,172
<i>from New York to Cleveland
on March the 22nd, 1992.</i>

541
00:34:48,344 --> 00:34:50,413
<i>The plane is a Fokker F-28.</i>

542
00:34:52,000 --> 00:34:53,482
<i>And it's snowing.</i>

543
00:34:56,068 --> 00:34:58,413
<i>It's one degree below freezing.</i>

544
00:34:58,551 --> 00:35:00,137
<i>At 9 p.m.,</i>

545
00:35:00,206 --> 00:35:04,413
<i>the jet is being de-iced
for a second time
since its arrival from Florida.</i>

546
00:35:05,448 --> 00:35:10,448
<i>In the past hour,
an inch of snow has fallen
and shows no signs of stopping.</i>

547
00:35:10,517 --> 00:35:14,000
<i>USAir 405, clear to taxi,
Runway 13.</i>

548
00:35:15,103 --> 00:35:16,965
<i>The crew prepares for takeoff.</i>

549
00:35:18,931 --> 00:35:22,965
<i>Flight 405 is an hour
and 45 minutes behind schedule</i>

550
00:35:23,034 --> 00:35:27,137
<i>when Captain Wallace Majure
starts taxiing to Runway 13.</i>

551
00:35:28,862 --> 00:35:30,275
<i>Then, unexpectedly...</i>

552
00:35:30,344 --> 00:35:34,068
<i>USAir 405, turn left
and hold short of Echo.</i>

553
00:35:37,827 --> 00:35:39,862
Left... hold short of Echo.

554
00:35:39,931 --> 00:35:41,551
<i>...at 9:07 p.m.,</i>

555
00:35:41,620 --> 00:35:45,793
<i>Flight 405 is forced to wait
on the taxiway near Runway 13.</i>

556
00:35:47,758 --> 00:35:49,827
<i>Another 23 minutes pass.</i>

557
00:35:51,448 --> 00:35:55,000
<i>First Officer John Rachuba
turns on a light
that illuminates his wings.</i>

558
00:35:55,068 --> 00:35:58,896
<i>He checks the right wing
for ice; he sees none.</i>

559
00:35:58,965 --> 00:36:01,517
Looks pretty good to me,
as far as I can see.

560
00:36:03,413 --> 00:36:06,413
<i>USAir 405,
Runway 13 clear for takeoff.</i>

561
00:36:07,620 --> 00:36:09,793
<i>Even though it's now been
35 minutes</i>

562
00:36:09,862 --> 00:36:11,689
<i>since their last de-icing,</i>

563
00:36:11,758 --> 00:36:13,517
<i>the crew does not request
another.</i>

564
00:36:13,586 --> 00:36:17,620
Takeoff thrust set.
Temp's okay.

565
00:36:18,827 --> 00:36:22,724
<i>Everything proceeds
as it should, until...</i>

566
00:36:22,793 --> 00:36:24,413
V1.

567
00:36:26,724 --> 00:36:28,206
Rotate.

568
00:36:28,275 --> 00:36:30,965
<i>...just after the F-28
begins its rotation.</i>

569
00:36:32,896 --> 00:36:35,620
The aircraft had enough
flying speed to...

570
00:36:36,586 --> 00:36:39,034
...to lift off,
barely lift off.

571
00:36:40,413 --> 00:36:44,517
The wings just could not support
the airplane.
They knew they were in trouble.

572
00:36:45,103 --> 00:36:47,310
<i>Thirteen seconds
after lifting off,</i>

573
00:36:47,379 --> 00:36:50,896
<i>Flight 405 crashes on the shore
of Flushing Bay.</i>

574
00:36:57,344 --> 00:37:01,206
I don't think
any pilot really...
thinks he's gonna crash.

575
00:37:01,275 --> 00:37:03,724
They were trying
to save the airplane
right to the end.

576
00:37:08,655 --> 00:37:11,241
<i>Twenty-seven of the 51 people
on board are killed.</i>

577
00:37:13,241 --> 00:37:17,827
<i>Another Fokker F-28 has crashed
with tragic consequences.</i>

578
00:37:19,068 --> 00:37:21,344
My reaction,
when I heard about it, was:

579
00:37:21,413 --> 00:37:23,344
My god,
it's Dryden all over again.

580
00:37:24,655 --> 00:37:26,137
<i>Within days,</i>

581
00:37:26,206 --> 00:37:28,448
<i>Investigator-in-Charge
Robert Benzon suspects</i>

582
00:37:28,517 --> 00:37:30,965
<i>that ice on the wings
was the major cause.</i>

583
00:37:31,034 --> 00:37:33,689
It would be very difficult
for either of the pilots

584
00:37:33,758 --> 00:37:35,793
to really detect ice
on the wings

585
00:37:35,862 --> 00:37:37,758
looking backwards
over their shoulders

586
00:37:37,827 --> 00:37:39,965
through the side windows
of the airplane.

587
00:37:40,034 --> 00:37:42,275
Looks pretty good to me,
as far as I can see.

588
00:37:42,344 --> 00:37:44,758
So the captain was faced
with quite a problem.

589
00:37:45,413 --> 00:37:47,275
If he wanted to be de-iced
a third time,

590
00:37:47,344 --> 00:37:49,068
he would've had to get out
of the line,

591
00:37:49,137 --> 00:37:51,344
taxi all the way back
into the parking area

592
00:37:51,413 --> 00:37:53,448
and meet up
with a de-icing truck again.

593
00:37:53,517 --> 00:37:55,034
Takeoff thrust.

594
00:37:55,103 --> 00:37:57,517
That would've put him
very, very late,

595
00:37:57,586 --> 00:38:00,931
and it may have even caused
the cancellation of the flight.

596
00:38:02,586 --> 00:38:04,448
After all of this work,

597
00:38:04,517 --> 00:38:06,793
after all of the efforts,

598
00:38:06,862 --> 00:38:09,275
to see it happen again...

599
00:38:09,344 --> 00:38:11,413
was extremely frustrating.

600
00:38:16,620 --> 00:38:18,620
<i>There were no regulations
in place</i>

601
00:38:18,689 --> 00:38:22,482
<i>requiring the crew
to seek another de-icing
after their extended delay.</i>

602
00:38:24,034 --> 00:38:27,620
<i>But Justice Moshansky had called
attention to the dangers
of long wait times</i>

603
00:38:27,689 --> 00:38:29,620
<i>when he issued
his interim report.</i>

604
00:38:31,827 --> 00:38:35,551
If they had followed
the recommendations
in my second interim report,

605
00:38:35,620 --> 00:38:37,793
this accident certainly
could've been averted.

606
00:38:44,241 --> 00:38:46,620
<i>He also had drawn attention
to the limitations</i>

607
00:38:46,689 --> 00:38:49,206
<i>of the de-icing fluid
being used at the time.</i>

608
00:38:49,586 --> 00:38:51,896
<i>Called "Type I fluid,"</i>

609
00:38:51,965 --> 00:38:54,724
<i>it's a mixture of antifreeze
and water.</i>

610
00:38:54,793 --> 00:38:58,517
Those chemicals are designed
that as you accelerate
down the runway,

611
00:38:58,586 --> 00:39:00,896
they'll actually shed
off your wing,

612
00:39:00,965 --> 00:39:05,172
so that when you actually want
the wing to lift
and produce lift,

613
00:39:05,241 --> 00:39:06,793
that it's not contaminated.

614
00:39:07,517 --> 00:39:11,241
<i>Type I fluid is applied hot
to de-ice the plane's surfaces.</i>

615
00:39:12,827 --> 00:39:14,379
<i>But it doesn't last long.</i>

616
00:39:15,896 --> 00:39:18,172
Type I fluid
had a holdover time,

617
00:39:18,241 --> 00:39:20,000
in their best conditions,

618
00:39:20,068 --> 00:39:22,275
uh, of about 15 minutes.

619
00:39:22,344 --> 00:39:24,931
Under poor conditions
such as freezing rain,

620
00:39:25,000 --> 00:39:26,827
it could be as low
as six minutes.

621
00:39:27,758 --> 00:39:30,000
<i>During the Air Ontario
investigation,</i>

622
00:39:30,068 --> 00:39:32,517
<i>Moshansky's team reached
a stark conclusion</i>

623
00:39:32,586 --> 00:39:34,931
<i>about the effectiveness
of Type I fluid.</i>

624
00:39:35,965 --> 00:39:39,034
<i>Even if Captain Morwood
could've de-iced his plane
in Dryden...</i>

625
00:39:39,103 --> 00:39:43,000
We're fired up,
taxiing for departure.
Requesting airways to Winnipeg.

626
00:39:43,620 --> 00:39:45,344
<i>...it may have made
no difference.</i>

627
00:39:48,310 --> 00:39:50,896
<i>Hang on a sec, guys.
Is there a chance
that plane can hold?</i>

628
00:39:50,965 --> 00:39:53,551
<i>We're having some bad weather
up here.</i>
- Unbelievable.

629
00:39:53,620 --> 00:39:57,793
<i>Flight 1363
had to wait for the troubled
Cessna 150 to land.</i>

630
00:39:58,413 --> 00:40:01,896
By the time he waited
for this 150 aircraft and pilot
to land,

631
00:40:01,965 --> 00:40:05,034
and then they backtracked
and got into position,

632
00:40:05,103 --> 00:40:07,379
now they're in a serious
snowstorm.

633
00:40:07,448 --> 00:40:09,172
And they are getting
contaminated.

634
00:40:12,586 --> 00:40:16,448
<i>Even if Morwood had
de-iced during his 30 minutes
on the ground...</i>

635
00:40:16,517 --> 00:40:18,620
Rotate.

636
00:40:18,689 --> 00:40:21,551
<i>...the delay
may have been enough
for the fluid to stop working.</i>

637
00:40:21,620 --> 00:40:24,965
<i>The plane's wings may once again
have become coated in ice.</i>

638
00:40:33,379 --> 00:40:35,206
It came out in the, uh,

639
00:40:35,275 --> 00:40:37,896
examination
of Air Ontario pilots

640
00:40:37,965 --> 00:40:41,551
there was a...
a dire need for training, uh...

641
00:40:41,620 --> 00:40:46,655
in terms of how the de-icing,
anti-icing systems worked,

642
00:40:46,724 --> 00:40:49,931
and how long your aircraft
was protected.

643
00:40:50,931 --> 00:40:53,344
As soon as, uh,
our accident occurred...

644
00:40:53,413 --> 00:40:55,448
up in New York,
we, of course,

645
00:40:55,517 --> 00:40:57,517
understood
it was a similar aircraft;

646
00:40:57,586 --> 00:41:01,000
in fact,
almost identical aircraft
to the Dryden accident airplane.

647
00:41:01,068 --> 00:41:05,241
And the circumstances
were similar in both accidents.

648
00:41:05,310 --> 00:41:09,206
And the Dryden report
was a tour de force,

649
00:41:09,275 --> 00:41:11,896
which helped us focus
our investigation quite a bit.

650
00:41:13,172 --> 00:41:16,206
<i>Justice Moshansky
had released his interim report</i>

651
00:41:16,275 --> 00:41:19,448
<i>more than a year
before the crash of Flight 405.</i>

652
00:41:20,655 --> 00:41:22,724
<i>His recommendations
could've prevented it.</i>

653
00:41:25,620 --> 00:41:29,482
<i>Moshansky would soon discover
that a breakdown
in communication</i>

654
00:41:29,551 --> 00:41:32,827
<i>had cost the lives of 28 people
in New York.</i>

655
00:41:40,620 --> 00:41:43,137
<i>During his inquiry,
Justice Moshansky learned</i>

656
00:41:43,206 --> 00:41:47,103
<i>that there was another type
of de-icing fluid available
to the airline industry.</i>

657
00:41:50,517 --> 00:41:52,275
<i>It's called Type II fluid.</i>

658
00:41:53,724 --> 00:41:55,724
<i>It's thicker than Type I,</i>

659
00:41:55,793 --> 00:41:58,172
<i>which prevents it
from immediately flowing
off an aircraft.</i>

660
00:41:59,827 --> 00:42:02,586
Type II fluid is, uh,

661
00:42:02,655 --> 00:42:04,862
a much more gooey substance.

662
00:42:04,931 --> 00:42:07,103
I've heard it referred to
as almost mucous-like.

663
00:42:07,896 --> 00:42:10,758
<i>With holdover times
of up to 45 minutes,</i>

664
00:42:10,827 --> 00:42:13,310
<i>it keeps ice from accumulating,</i>

665
00:42:13,379 --> 00:42:15,862
<i>then blows off
the plane's surfaces at takeoff.</i>

666
00:42:17,275 --> 00:42:19,758
<i>Fifteen months
before the USAir crash,</i>

667
00:42:19,827 --> 00:42:23,482
<i>Moshansky recommended
greater use
of the thicker Type II fluid.</i>

668
00:42:26,448 --> 00:42:31,689
<i>Moshansky's investigators
also studied de-icing practices
at Toronto's Pearson Airport.</i>

669
00:42:32,724 --> 00:42:35,068
We got hold of a film crew,

670
00:42:35,137 --> 00:42:38,172
and we waited and watched
the weather very carefully

671
00:42:38,241 --> 00:42:41,344
until we found a forecast
of freezing rain.

672
00:42:42,379 --> 00:42:46,689
And we tracked one aircraft
which was heading
for the Caribbean.

673
00:42:47,689 --> 00:42:50,137
<i>The investigators
discovered an alarming gap</i>

674
00:42:50,206 --> 00:42:52,965
<i>in the time between de-icing
and takeoff.</i>

675
00:42:53,310 --> 00:42:57,172
And from the time the aircraft
was de-iced on the gate

676
00:42:57,241 --> 00:42:59,172
until the time the aircraft
took off

677
00:42:59,241 --> 00:43:01,724
was somewhere in the order
of 41 minutes.

678
00:43:01,793 --> 00:43:05,551
So there was no doubt
that aircraft were departing...

679
00:43:05,620 --> 00:43:07,482
Pearson Airport, uh,

680
00:43:07,551 --> 00:43:10,137
with a partially or...

681
00:43:10,206 --> 00:43:12,551
largely contaminated
wing surface.

682
00:43:14,551 --> 00:43:17,551
We then went to Chicago O'Hare.

683
00:43:18,379 --> 00:43:21,793
This was the first airport
to actually put in place

684
00:43:21,862 --> 00:43:24,379
runway-end de-icing pads.

685
00:43:24,931 --> 00:43:28,482
And it was very useful
in terms of explaining to us

686
00:43:28,551 --> 00:43:30,310
how these had evolved,

687
00:43:30,379 --> 00:43:34,172
what type of de-icing equipment
they were using on them,
how they worked.

688
00:43:35,137 --> 00:43:37,448
<i>At the time
of the USAir crash,</i>

689
00:43:37,517 --> 00:43:40,689
<i>La Guardia did not offer
de-icing at the runway,</i>

690
00:43:40,758 --> 00:43:42,275
<i>only at the gate.</i>

691
00:43:44,413 --> 00:43:46,896
<i>Again,
15 months before the crash,</i>

692
00:43:46,965 --> 00:43:51,206
<i>Justice Moshansky recommended
the placement of de-icing
facilities at runways</i>

693
00:43:51,275 --> 00:43:52,862
<i>instead of terminal gates.</i>

694
00:43:55,137 --> 00:43:57,103
<i>Moshansky also recommended
that pilots</i>

695
00:43:57,172 --> 00:43:59,793
<i>not only inspect their wings
from the cockpit...</i>

696
00:43:59,862 --> 00:44:02,689
Looks pretty good to me,
as far as I can see.

697
00:44:02,758 --> 00:44:04,344
<i>...but also from the cabin.</i>

698
00:44:04,413 --> 00:44:07,862
<i>USAir 405,
Runway 13 clear for takeoff.</i>

699
00:44:07,931 --> 00:44:09,931
<i>Moshansky claims
that his report</i>

700
00:44:10,000 --> 00:44:12,241
<i>could've prevented the crash
at La Guardia.</i>

701
00:44:15,689 --> 00:44:17,896
<i>But the Federal Aviation
Administration claims</i>

702
00:44:17,965 --> 00:44:20,827
<i>it never received
his report in 1990,</i>

703
00:44:20,896 --> 00:44:24,620
<i>and therefore couldn't pass
the information along
to airlines and pilots.</i>

704
00:44:25,310 --> 00:44:27,586
<i>But Justice Moshansky
doesn't accept that.</i>

705
00:44:29,000 --> 00:44:33,448
My second interim report
went out in, uh...
December of 1990.

706
00:44:35,620 --> 00:44:39,344
It was about a year and a half
before the La Guardia crash
occurred.

707
00:44:41,931 --> 00:44:43,793
So I think, uh,

708
00:44:43,862 --> 00:44:45,896
it probably sat
on somebody's desk.

709
00:44:48,827 --> 00:44:52,379
<i>The crash
of Flight 1363 resulted
in dozens of recommendations</i>

710
00:44:52,448 --> 00:44:54,448
<i>that could save lives.</i>

711
00:44:56,655 --> 00:45:01,689
<i>The crash of Flight 405 insured
those recommendations
were widely implemented.</i>

712
00:45:03,034 --> 00:45:04,793
There was a lot
that came out of Dryden.

713
00:45:04,862 --> 00:45:08,379
I mean, the commission came up
with 192 recommendations.

714
00:45:08,448 --> 00:45:10,206
It changed, uh...

715
00:45:10,275 --> 00:45:13,620
the whole nature
of how we approach
contamination.

716
00:45:17,241 --> 00:45:20,965
We now have runway-end, uh,
de-icing pads,

717
00:45:21,034 --> 00:45:24,620
so they can get a final de-icing
before they take off.

718
00:45:26,310 --> 00:45:29,931
This was something
directly the result of
the Dryden Commission Inquiry.

719
00:45:32,172 --> 00:45:35,758
<i>Today,
most airlines use a new type
of de-icing fluid.</i>

720
00:45:36,620 --> 00:45:39,275
<i>Type IV de-icing fluid
lasts longer.</i>

721
00:45:40,379 --> 00:45:42,862
<i>It will stick to a wing
for up to two hours.</i>

722
00:45:44,896 --> 00:45:47,827
<i>As well, air-traffic controllers
must now be able
to tell flight crews</i>

723
00:45:47,896 --> 00:45:52,034
<i>how long they will be delayed
at the runway
after being de-iced.</i>

724
00:45:54,103 --> 00:45:58,206
Dryden is really
the first accident
that explored...

725
00:45:58,275 --> 00:46:01,448
not only what happens
in the pointed end
of an airplane,

726
00:46:01,517 --> 00:46:05,172
but what happens
within a corporate culture.

727
00:46:05,241 --> 00:46:08,310
It put CEOs on notice that,
uh...

728
00:46:09,344 --> 00:46:12,275
...they can't hide
in the woodwork
when an accident occurs.

729
00:46:15,965 --> 00:46:19,206
<i>Dutch manufacturer Fokker
went bankrupt in 1996.</i>

730
00:46:20,241 --> 00:46:22,206
<i>Despite this, in 2009,</i>

731
00:46:22,275 --> 00:46:26,827
<i>there were still
55 Fokker F-28 jets
in operation worldwide...</i>

732
00:46:27,827 --> 00:46:29,551
<i>...mostly in warmer climates.</i>

733
00:46:30,620 --> 00:46:33,620
Nobody should ever lose
their life due to
a contamination accident again

734
00:46:33,689 --> 00:46:38,000
in commercial aviation anywhere
in a snow-and-ice environment.

735
00:46:38,689 --> 00:46:40,275
We've learned all the lessons.

736
00:46:59,724 --> 00:47:01,827
difuze


